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A Qualitative Review of Empirical Mobile Usability Studies

机译:对经验性移动可用性研究的定性审查

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The turn of this century marked an increased focus on mobile usability studies for research in the field of Human Computer Interaction. Such studies offer practitioners the needed insight to deliver usable mobile products and services adopted by consumers at increasing rates contributing to a $20 billion industry. Scholars also benefit by identifying new questions that need to be addressed, thereby enriching our understanding of this dynamic domain within HCI. A challenge for both of these groups exists in that many scholars define and operationalize usability differently. This paper presents a roadmap for future usability research that consists of two parts. First, a framework is adapted for the taxonomy of empirical mobile usability studies. Second, results of the qualitative review of 45 empirical mobile usability studies include: i) the contextual factors studied; ii) the core and peripheral usability dimensions measured; and iii) key findings. Expected contributions of the completed research are also outlined.
机译:本世纪初,标志着人们越来越关注移动可用性研究,以研究人机交互领域。这些研究为从业人员提供了必要的见识,以不断增加的价格提供消费者采用的可用移动产品和服务,从而为200亿美元的行业做出了贡献。通过确定需要解决的新问题,学者们也将从中受益,从而丰富了我们对人机交互中这一动态领域的理解。这两个群体的挑战在于,许多学者以不同的方式定义和操作可用性。本文提出了一个由两部分组成的未来可用性研究的路线图。首先,针对经验移动可用性研究的分类法调整了框架。其次,对45项经验性移动可用性研究进行定性审查的结果包括:i)研究的上下文因素; ii)测量的核心和外围可用性尺寸; iii)主要发现。还概述了完成的研究的预期贡献。

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