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Knowledge Management about Knowledge Management Systems: A Conceptual Cleansing

机译:有关知识管理系统的知识管理:概念清理

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摘要

Knowledge Management and Knowledge Management Systems are slowly but surely capturing the attention of many organisations in a quest for competitive advantage. Like many other computing fads before them, there is no shortage of recipes by their proponents. This paper discusses the emerging discipline of Knowledge Management in computing and explains the concepts underlying Knowledge Management Systems that will lead to a better development and implementation of these systems. The conceptual confusion about data, information, and knowledge, which appears to be finding its way into the Knowledge Management literature, is highlighted. The terms, 'capta' (Checkland & Howell, 1998) and 'constructed data' (Flood, 1999), are used in analysing these concepts to clear some of the confusion surrounding them.
机译:为了寻求竞争优势,知识管理和知识管理系统正在缓慢但必定会吸引许多组织的注意力。像他们面前的许多其他计算机时尚一样,其支持者们并不缺乏食谱。本文讨论了计算领域知识管理的新兴学科,并解释了知识管理系统的基本概念,这些概念将导致更好地开发和实施这些系统。突出显示了有关数据,信息和知识的概念混乱,似乎在知识管理文献中发现了这种混乱。术语“ capta”(Checkland&Howell,1998)和“ constructed data”(Flood,1999)用于分析这些概念,以消除围绕它们的某些混淆。

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