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The Waiter Game: Structure and Development of an Hospitality Training Game

机译:服务员游戏:款待培训游戏的结构和开发

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摘要

The paper presents the Waiter Game, an online training tool, which has been developed to support the training activity of young learners in a hospitality professional school. The structure of the game as well as all the steps taken to develop its prototype is presented in detail. While many argue that simulations can be useful in the tourism and hospitality industry, not many applications for low level employees have been found, neither a consistent model to develop such applications. This paper is a first attempt in that direction.
机译:本文介绍了一种在线培训工具“服务员游戏”,该工具已经开发出来,可以支持酒店专业学校的年轻学习者的培训活动。详细介绍了游戏的结构以及开发其原型所采取的所有步骤。尽管许多人认为模拟在旅游业和酒店业中可能有用,但并未发现针对低层员工的许多应用程序,也没有开发这种应用程序的一致模型。本文是该方向的首次尝试。

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