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A model of knowledge management system in managing knowledge of software testing environment

机译:管理软件测试环境知识的知识管理系统模型

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Software testing is the process on how to identify and deliver the software as a product based on the specification that has been given and required by the users. In order to ensure that the product is working based on the user specification, there are many people who are working together for that purposes as a community of practice (CoP). The CoP in software testing environment is including the system designer, programmer, and system tester as well as the user by himself. Based on this scenario of working together or collaboratively in order to avoid a lot of mistake or errors and causes the software failure, which may be found during the processes of software testing process, so that there is a need for CoP to have a tool called knowledge management system (KMS) in managing the knowledge of best practice and lesson learnt. The paper will discuss the concept on how the KMS is offering of its processes through knowledge life cycle which starting from knowledge acquisition, knowledge storing, knowledge dissemination, and knowledge application. Therefore, by using the model of KMS in managing knowledge of software testing, CoP can utilize the knowledge in KMS and it will reduces the mistake or errors, so that they can delivered a good product besides to enhance the quality of software of the particular users.
机译:软件测试是基于用户已经给出和要求的规范,如何识别和将软件作为产品交付的过程。为了确保该产品根据用户规范运行,为此,有很多人作为实践社区(CoP)一起工作。软件测试环境中的CoP包括系统设计人员,程序员和系统测试人员以及用户本人。基于这种协作或协作的情况,以避免在软件测试过程中可能发现的大量错误或错误并导致软件故障,因此,CoP需要具有一种称为知识管理系统(KMS),用于管理最佳实践知识和经验教训。本文将讨论有关KMS如何通过知识生命周期提供其过程的概念,知识生命周期从知识获取,知识存储,知识传播和知识应用开始。因此,CoP通过使用KMS模型来管理软件测试知识,CoP可以利用KMS中的知识,从而减少错误或错误,从而使他们可以交付优质的产品,同时可以提高特定用户的软件质量。 。

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