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Design thinking as a disruptive discourse embracing conflict as a creative factor

机译:将设计思维视为一种破坏性话语,将冲突作为创造因素

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The design discipline is nowadays extending its boundaries, becoming more than a profession, a way of thinking and a problem solving approach. This process implies bringing together multiple models of reasoning, modalities of practice and divergent perspectives. A large amount of literature has been dedicated to the adoption of design thinking in other disciplines, and to its successfully application in business practices. However, less attention has been put on the contrasts and frictions provoked by the designer system of thinking. Before understanding and accepting an approach specific to the design profession, as a valid and reliable working principle, the confrontation between the different actors in a multidisciplinary team has to pass through a conflictual phase. Taking into consideration a series of experiences that involve multidisciplinary teams, the next paper concentrates on the conflict as a powerful and essential step in the creative process. In this sense the conflict management will be presented in terms of understanding the root of the contrasts, proposing that rather than leveling the differences, through mitigation, the conflictual, moment has to be exploited as an important step in the working process. The main question asked in the paper is: what if design could be used as a provoking factor, in order to create entropy and induce, more creative problem solving approaches? The paper will unfold in several parts: first the design thinking approach will be explained. The second part will stress out the increasing ethnic and disciplinary diversity of the workgroups and the benefits of the differences. In the third part the critical moments in the project management flow will be underlined. The discussion will show different methods to channel conflict towards a creative change in the reasoning system introducing design as a creative element. We will conclude by proposing a different way of looking at the design thinking, emphasizing its potential a- a disruptive discourse in the context of multidisciplinary working teams.
机译:如今,设计学科正在扩展其边界,不仅仅是一种专业,一种思维方式和一种解决问题的方法。这个过程意味着将多种推理模式,实践方式和不同观点汇集在一起​​。大量文献致力于在其他学科中采用设计思想,并将其成功地应用于商业实践中。但是,对于设计者的思维系统所引起的对比和摩擦的关注却很少。在理解和接受特定于设计专业的方法之前,作为一种有效且可靠的工作原理,多学科团队中不同参与者之间的对抗必须经历一个冲突阶段。考虑到涉及跨学科团队的一系列经验,下一篇论文将重点放在冲突上,将其作为创作过程中的重要步骤。从这个意义上讲,冲突管理将以理解对比的根源的方式提出,它提出,通过缓解风险而不是通过缓解差异来解决分歧,必须将冲突时刻作为工作过程中的重要步骤。论文中提出的主要问题是:如果设计可以被用作激发因素,以创造熵并引发更具创造性的问题解决方法,那该怎么办?本文将分为几个部分展开:首先将说明设计思维方法。第二部分将强调工作组种族和学科多样性的增加以及差异的好处。在第三部分中,将强调项目管理流程中的关键时刻。讨论将展示在将设计作为创意元素的推理系统中,将冲突引导至创意变化的不同方法。我们将通过提出一种不同的方式来思考设计思想,在多学科工作团队的背景下,强调其潜在的破坏性论述,以此作为结论。

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