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Testing an Adoption Model for E-Government Services Using Structure Equation Modeling

机译:使用结构方程模型测试电子政务服务采用模型

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The prevalent issue in the adoption of e-Government services may be in the social behavior of the user themselves, particularly in a developing country. The problem is finding the factors impacting on the users adoption to new technologies. The purpose of this research is to investigate citizen perceptions of e-government adoption in Iran by utilizing the Technology Acceptance Model (TAM) theory and other related models focusing on Intention to Use. The proposed model considered Trustworthiness as an exogenous variable. A causal adoption model was derived from direct and indirect antecedents of e-government intention to use. Questionnaires were then designed and distributed to fifteen public organizations in Esfahan, Iran. The proposed model relationships were tested using the Structured Equation Modeling (SEM) approach. The SEM results indicated that e-Government services is perceived as acceptable and is more likely to contribute towards e-government adoption. Besides, trustworthiness, perceived usefulness, perceived ease of use along with compatibility and social influence intention provide evidence that e-Government services are more likely to motivate the citizens to use the services. The overall goodness-of-fit indicates that the developed SEM model has respectable outcomes. In addition, from implementers' point of view, the results of this research prove imperative as an indicator for the government of Iran to successfully implement and manage its e-Government services.
机译:采用电子政务服务时普遍存在的问题可能在于用户自身的社会行为,特别是在发展中国家。问题是找到影响用户采用新技术的因素。这项研究的目的是通过利用技术接受模型(TAM)理论和其他关注使用意图的相关模型,来研究伊朗公民对电子政务采用的看法。所提出的模型将可信度视为外生变量。因果采用模型是从电子政府使用意图的直接和间接先例中得出的。然后设计了问卷,并分发给了伊朗伊斯法罕的15个公共组织。使用结构方程模型(SEM)方法测试了建议的模型关系。 SEM的结果表明,电子政务服务被认为是可以接受的,并且更有可能为采用电子政务做出贡献。此外,可信赖性,感知的有用性,感知的易用性以及兼容性和社会影响力的意图提供了证据,表明电子政务服务更有可能激发公民使用服务。总体拟合优度表明,开发的SEM模型具有可观的结果。此外,从实施者的角度来看,这项研究的结果证明必须作为伊朗政府成功实施和管理其电子政务服务的指标。

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