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Implementation challenges of hospital information system in super specialty hospital “A case study of PGIMER, Chandigarh”

机译:超级专科医院医院信息系统的实施挑战“ PGIMER,昌迪加尔案例研究”

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摘要

Hospital Information System (HIS) is a comprehensive, integrated information system designed to manage the administrative, clinical and support aspects of a hospital. It provides numerous advantages in patient care and hospital management. With the advancement in technology and cost effective solutions, HIS adoption among the hospitals has increased substantially in recent years. Various project management tools are available which helpful in effective planning and project monitoring. In spite of effective planning and implementation in phase manner, the concern remains regarding the challenges faced during implementation and usage of HIS. These challenges includes Technical Challenges like Security of Data, Unauthorized access, confidential information, integration of Medical Softwares to avoid duplicate entry and Administrative Challenges like involvement of stakeholders, user acceptance, lack of ownership etc. This can be subdued either by utilization of data entry operators or through offline and duplicate entries, but such implementation does not achieve the purpose of HIS. Apart from good project management, there are various other factors such as involvement of users, effective trainings, awareness program, secure and role based application, compliance to industry standards for easily integration with other applications etc., which increase success factor of implementation. This paper presents the challenges faced in implementation of HIS in super specialty hospital, Postgraduate Institute of Medical Education and Research, Chandigarh (PGIMER) and strategies adapted to overcome them.
机译:医院信息系统(HIS)是一个综合的集成信息系统,旨在管理医院的行政,临床和支持方面。它在患者护理和医院管理方面具有众多优势。随着技术的进步和具有成本效益的解决方案的发展,医院中HIS的采用近年来已大大增加。提供了各种项目管理工具,这些工具有助于有效的计划和项目监视。尽管分阶段进行了有效的规划和实施,但仍对在HIS的实施和使用过程中面临的挑战表示关注。这些挑战包括技术挑战,例如数据安全性,未经授权的访问,机密信息,避免重复输入的医疗软件集成以及管理挑战,例如利益相关者的参与,用户接受,缺乏所有权等。可以通过利用数据输入来解决操作员或通过脱机和重复条目进行操作,但这种实现方式无法达到HIS的目的。除了良好的项目管理外,还有许多其他因素,例如用户的参与,有效的培训,意识计划,安全和基于角色的应用程序,对易于与其他应用程序集成的行业标准的依从性等,这些因素增加了实施的成功因素。本文介绍了在昌迪加尔大学医学教育与研究研究生院(PGIMER)的超级专科医院实施HIS所面临的挑战,以及为克服这些挑战而采取的策略。

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