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Testing the usability of a decision support system for increasing environmental awareness

机译:测试决策支持系统的可用性以提高环境意识

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Military facility managers must track repeated contaminant release that occurs from scheduled training exercises to mitigate the effects of those releases before negative effects occur. Training facility managers are tasked with analyzing the accrual of contamination to their facility grounds, understanding the potential for contaminant transport, and planning future mitigation to remove documented contamination. To provide greater awareness to facility managers of the complex contaminant behavior and effects to the environment, we have developed a decision support system (DSS) that assists facility managers with both tracking the environment quality and contaminant accrual and allows them to select proper mitigation exercises. During the design phase of our DSS, we conducted a usability test to identify breakdowns within the DSS's design and workflow to direct the future design and capabilities of the application. Our informal usability test consisted of creating a hypothetical use-case backed by a realistic scenario, tasks for our participants to complete, and implementing our static design mockups into an interactive, high-fidelity prototyping environment to simulate the intended functionality of the software. Participants consisted of a mixture of internal company employees including several software usability experts. The results of our usability test showed a mixture of low-level and high-level opportunities for design enhancements regarding the layout and organization of information included within individual tools and capabilities. We have made revisions on the design and plan to conduct additional usability tests with active duty and/or civilian facility managers to further enhance the usability and usefulness of this DSS application.
机译:军事设施管理人员必须跟踪排定的训练演习中重复出现的污染物释放,以减轻这些释放的影响,然后再产生负面影响。培训设施管理人员的任务是分析其设施场地上污染物的累积,了解污染物运输的可能性,并计划未来的缓解措施以消除记录在案的污染物。为了使设施管理员更加了解复杂的污染物行为和对环境的影响,我们开发了决策支持系统(DSS),可协助设施管理员跟踪环境质量和污染物累积,并允许他们选择适当的缓解措施。在DSS的设计阶段,我们进行了可用性测试,以识别DSS的设计和工作流程中的细目,以指导应用程序的未来设计和功能。我们的非正式可用性测试包括创建一个以实际场景为后盾的假设用例,参与者要完成的任务,并将我们的静态设计模型实施到交互式,高保真度的原型开发环境中,以模拟软件的预期功能。参加人员包括公司内部员工,包括数名软件可用性专家。我们的可用性测试结果显示,在单个工具和功能中所包含的信息的布局和组织方面,设计改进的低层次和高层次机会混合在一起。我们对设计进行了修订,并计划与现役和/或民用设施管理人员进行其他可用性测试,以进一步增强此DSS应用程序的可用性和实用性。

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