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Governing knowledge mobility in service innovation network for innovation performance: The interplay of relational and contractual governance modes

机译:服务创新网络中知识创新的治理以实现创新绩效:关系和合同治理模式的相互作用

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摘要

Knowledge mobility is more challenging in service innovation networks due to the nature of intangibility and co-development of service innovation. A central question is how to govern knowledge mobility for service innovation performance in such innovation networks. Given the inconsistent findings, more comprehensive research is needed to uncover the effects of contract-based and relation-based governance modes on knowledge mobility in service innovation network. Drawing from social exchange theory and network governance literature, this study examines how firms can employ relation-based and contract-based governance modes to affect interfirm knowledge mobility and collaborative innovation performance in service innovation networks. A survey of 308 knowledge-intensive service firms reveals a mediating effect of knowledge mobility on the relationship between relation-based governance mode and service collaborative innovation performance. Second, relation-based and contract-based governance modes have a negative joint effect on knowledge mobilizing in service innovation network. The findings bear important theoretical and managerial implications for innovation network governance in knowledge intensive services.
机译:由于无形和服务创新的共同发展,知识创新在服务创新网络中更具挑战性。一个中心问题是如何在此类创新网络中为服务创新绩效管理知识迁移。考虑到不一致的结果,需要进行更全面的研究以发现基于契约和基于关系的治理模式对服务创新网络中知识流动的影响。这项研究从社会交换理论和网络治理文献中汲取了经验,研究了企业如何利用基于关系和基于合同的治理模式来影响企业间知识流动性以及服务创新网络中的协作创新绩效。对308家知识密集型服务公司的调查显示,知识流动对基于关系的治理模式与服务协作创新绩效之间关系的中介作用。其次,基于关系和基于合同的治理模式对服务创新网络中的知识动员具有负面的共同影响。这些发现对知识密集型服务中的创新网络治理具有重要的理论和管理意义。

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