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A set of indicators for BPM life cycle improvement

机译:一组BPM生命周期改善指标

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摘要

Improving business processes and maintaining acceptable levels of performance are main factors in the success of any organization. Related to BPM (Business Process Management) [1] approaches, a variety of methodologies and techniques are available. These approaches include business process improvement methodologies (BPIM) [2] and process mining [3]. Actually, with BPM life cycle a continuous methodology of improvement business processes is defined, starting by the design phase and ending with the optimize phase. In this paper, we present a new vision BPM life cycle whose content differs from the classical one [4]. On each phase, we define a set of improvement indicators. These indicators recast business processes for best optimization results.
机译:改善业务流程并保持可接受的性能水平是任何组织成功的主要因素。与BPM(业务流程管理)[1]方法相关,可以使用多种方法和技术。这些方法包括业务流程改进方法(BPIM)[2]和流程挖掘[3]。实际上,在BPM生命周期中,定义了一种持续的改进业务流程的方法,该方法从设计阶段开始到优化阶段结束。在本文中,我们提出了一种新的BPM生命周期愿景,其内容与经典[4]不同。在每个阶段,我们都定义了一组改进指标。这些指标重塑业务流程以获得最佳优化结果。

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