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The Usability of Creativity - Experts v. Novices

机译:创意的可用性-专家诉新手

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摘要

In developing software for creative professionals, one goal is to enable new users to learn to use the product well. In this paper, we describe a study comparing how novices and experts use Adobe Photoshop. When asked to perform specific tasks in Photoshop, we found that, contrary to our expectations, the expert users often took longer at the tasks than the novices. While most usability practitioners assert that when users take a short time to perform a task, an application is more usable, when they take longer, it is less usable [4], based on our study's results, we posit that this is not always true. We posit that professional designers undertaking a creative task, are less aware or time, as in a flow state [1, 2, 3] and thus can take longer to perform tasks than novices. Furthermore, we found that rather than explore the interface for new features to complete a task, expert users frequently use slower, but more familiar, approaches.
机译:在为创意专业人士开发软件时,一个目标是使新用户能够很好地学习使用该产品。在本文中,我们描述了一项比较新手和专家如何使用Adobe Photoshop的研究。当被要求在Photoshop中执行特定任务时,我们发现,与我们的预期相反,专家用户执行这些任务的时间通常比新手更长。尽管大多数可用性从业者断言,当用户花很短的时间来执行任务时,应用程序更有用,而当用户花费更长的时间时,它的可用性就更差了[4],根据我们的研究结果,我们认为并非总是如此。我们假设从事创造性工作的专业设计师没有意识或没有时间,例如处于流动状态[1、2、3],因此与新手相比,执行任务所需的时间更长。此外,我们发现,专家用户经常使用较慢但更熟悉的方法,而不是探索用于完成任务的新功能的界面。

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