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Bibliomining Analysis of the Portfolio of Services of Public Libraries - The case of the Municipal Library of Prague

机译:公共图书馆服务组合的书目分析-以布拉格市立图书馆为例

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Recent efforts to increase the efficiency of public sector organizations stem from the need to save public funds. For this reason, these organizations must make use of modern management methods to provide services either commissioned by the state or provided by the institutions themselves at the discretion of their top management. Typical examples of these organizations are public libraries. They can use the modern method of bibliomining to analyze their portfolio of services. However, this method is not developed in detail in the area of public services, although it will help as the only detailed analysis of the portfolio of services, and provide important information for optimizing management processes in the organization. This paper aims to bridge this gap and is a practical application of clustering methods and methods of extraction of attributes from real public library data in order to uncover similarities in the services provided by public libraries, based on a representative set of behavior patterns of users. The results of this work can then be implemented to achieve more efficient management of the public library.
机译:最近为提高公共部门组织的效率所作的努力是由于需要节省公共资金。因此,这些组织必须利用现代管理方法来提供由国家委托或由机构本身提供的服务,这些服务由其最高管理层自行决定。这些组织的典型示例是公共图书馆。他们可以使用现代书目分析方法来分析其服务组合。但是,尽管该方法将作为对服务组合的唯一详细分析,并为优化组织中的管理流程提供重要信息,但它并未在公共服务领域中得到详细开发。本文旨在弥合这一差距,是一种聚类方法和从真实公共图书馆数据中提取属性的方法的实际应用,目的是根据用户行为模式的代表性集合,揭示公共图书馆提供的服务中的相似之处。然后可以执行这项工作的结果,以实现对公共图书馆的更有效管理。

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