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首页> 外文会议>American Society for Quality (ASQ)'s 57th Annual Quality Congress May 19-21, 2003 Kansas City, Missouri >Appraise The Situation - 'The Task Paradigm'
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Appraise The Situation - 'The Task Paradigm'

机译：评估情况-“任务范式”

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摘要

This paper addresses problematical situations and why things go wrong in the first place. It introduces "The TASK Paradigm" which is a model for identifying the four dimensions Tools, Attitude, Skills, and Knowledge, which first letters make up the acronym for TASK of this proactive process. In order to appraise a situation and perform a task effectively, we must possess these dimensions interactively. Each one of the dimensions are sub-divided into specific components that make-up the foundation for its application effectiveness. The "Tool" dimension is characterized by the infrastructure technology, time, authority and communication components. Each one is explored in detail. The "attitude" dimension is characterized by the "Attitude Continuum Scale," while the "Skills" dimension is sub-divided into people skills, job design skills, and cognizance skills. "Knowledge" is identified as values and abilities to perform a task in a consistent manner by applying several psychosocial and intrinsic methodologies. Without these four dimensions efficiently and effectively applied, we place strong limitations on our success of performing the task to a positive and consistent outcome, and we expose ourselves to Murphy's Law - "If anything can go wrong it will." This is a paper that opposes "Murphy's Law" and contends, "If anything can go wrong, it shouldn't."
机译：本文首先解决问题情况以及为什么会出错。它引入了“ TASK范式”，该模型是用于识别工具，态度，技能和知识四个维度的模型，首字母组成了该主动过程的TASK的缩写。为了评估情况并有效地执行任务，我们必须交互地拥有这些维度。每个维度都细分为一些特定的组件，这些组件构成了其应用有效性的基础。 “工具”维度的特征在于基础架构技术，时间，权限和通信组件。每一个都进行了详细的探讨。 “态度”维度的特征在于“态度连续性量表”，而“技能”维度又细分为人员技能，工作设计技能和认知技能。通过使用多种社会心理和内在方法，“知识”被识别为以一致的方式执行任务的价值观和能力。没有有效地应用这四个方面，我们就很难成功地完成任务以取得积极和一致的结果，并且使自己受墨菲定律的影响-“如果有任何问题可以解决，那就会出错。”这是一篇反对“墨菲定律”的论文，并主张：“如果有什么地方出错，那应该不对。”

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