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首页> 外文会议>Annual ASEM(American Society for Engineering Management) National Conference; 20071107-10; Chattanooga,TN(US) >ASSESSING THE MEASUREMENT OF BUSINESS PERFORMANCE AND CULTURAL CHANGES FROM KAIZEN EVENTS
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ASSESSING THE MEASUREMENT OF BUSINESS PERFORMANCE AND CULTURAL CHANGES FROM KAIZEN EVENTS

机译：评估Kaizen事件的业务绩效和文化变化的度量

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摘要

This paper reviews the effectiveness of the Kaizen event as a method for companies to achieve performance improvement and cultural change as described in the Kaizen event literature. Specific measures of performance and organizational culture currently targeted by companies utilizing Kaizen events are identified and evaluated according to measurement frameworks, primarily the Sink and Turtle Performance Criteria and the Malcolm Baldrige National Quality Award Criteria for Performance Excellence. The paper identifies the dimensions of the frameworks that have not been addressed by performance measures and cultural changes reported in the Kaizen event literature to date. This paper proposes additional areas of measurement to provide additional balance to a set of frequently used Kaizen event performance improvement and organizational culture change measures. This paper concludes with propositions for future research.
机译：本文回顾了改善活动作为公司实现绩效改善和文化变革的一种方法的有效性，如改善活动文献所述。目前，公司根据改善事件确定了针对绩效和组织文化的特定衡量标准，并根据衡量框架进行了评估，这些衡量标准主要是《水槽和海龟绩效标准》和《马尔科姆·波德里奇国家质量卓越绩效奖》。本文确定了迄今为止Kaizen事件文献中报告的绩效指标和文化变化尚未解决的框架的维度。本文提出了其他测量领域，以为一系列常用的改善活动绩效改善和组织文化变革措施提供额外的平衡。本文最后提出了未来研究的命题。

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