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INTERRUPTION RECOVERY TOOLS FOR TEAM COLLABORATION

机译:团队合作的中断恢复工具

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摘要

Interruptions and situation awareness recovery are important issues in many task domains. Here, we explore the extent to which cognitive design principles for situation awareness recovery that were developed in the air warfare domain can be applied to team mission execution. We developed a tool, called team-CHEX, for presenting and managing messages and for helping users recover situation awareness following interruptions. We report two experiments that compared team-CHEX with two commonly employed mission execution recovery tools - chat and shared whiteboards. The results of the first experiment were used to refine specific interface features of team-CHEX. The final tool was superior to common chat designs and equal to, and in some respects superior to, common whiteboard designs. The revised and extended interruption recovery principles should be useful for the design of both monitoring tasks, such as air warfare, and team collaboration tasks, such as mission execution.
机译:中断和态势感知恢复是许多任务领域中的重要问题。在这里,我们探讨了在空战领域开发的用于态势感知恢复的认知设计原则可以应用于团队任务执行的程度。我们开发了一种称为team-CHEX的工具,用于呈现和管理消息并帮助用户在中断后恢复态势感知。我们报告了两个将Team-CHEX与两个常用的任务执行恢复工具(聊天和共享白板)进行比较的实验。第一个实验的结果用于完善team-CHEX的特定界面功能。最终的工具优于普通的聊天设计,并且在某些方面与普通的白板设计相当,并且在某些方面还优于普通的白板设计。修订和扩展的中断恢复原则对于设计监视任务(例如空战)和团队协作任务(例如任务执行)都应该是有用的。

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