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首页> 外文会议>Annual Meeting of the Human Factors and Ergonomics Society(HFES 2007); 20071001-05; Baltimore,MA(US) >A SURVEY OF MOBILE PHONE USE IN OLDER ADULTS
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A SURVEY OF MOBILE PHONE USE IN OLDER ADULTS

机译：老年人手机使用情况调查

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摘要

Mobile phone adoption by older adults is radically increasing. As a part of multiple empirical studies to improve older adults' experiences with mobile phones, a survey was conducted to investigate a number of specific aspects of mobile phone use in the older adult population including motives of ownership, usage patterns, preferences on mobile phone features, and perceived usability of their own phones. A total of 154 older adults from 20 states of the United States who owned a mobile phone participated in this study. Results indicated that participants used a few basic features of mobile phones since they used them mainly for personal communication and safety reasons. Overall, participants perceived that their current phones offered marginal 'ease of use', but they found most usability problems with understanding error messages, inputting text, and understanding user manuals. The majority of older adults (over 50%) desired a phone with basic features that include making /receiving a call, phonebook, emergency call, voice message checking, speed dial, ringer change, and clock. However, effects of age and gender were found on mobile phone usage patterns and design preferences, which suggest a need of focusing on diverse groups within the older adult population.
机译：老年人越来越多地采用手机。作为改善老年人使用手机体验的多项实证研究的一部分，进行了一项调查，调查了老年人使用手机的许多具体方面，包括所有权动机，使用方式，对手机功能的偏好，并认为自己手机的可用性。来自美国20个州的拥有手机的154位老年人参加了这项研究。结果表明，参与者使用了手机的一些基本功能，因为他们主要出于个人通信和安全原因而使用手机。总体而言，参与者认为他们当前的手机只能提供些许“易用性”，但他们发现大多数易用性问题包括理解错误消息，输入文字和理解用户手册。大多数老年人（超过50％）希望使用具有基本功能的电话，包括拨打/接听电话，电话簿，紧急电话，语音消息检查，快速拨号，振铃器更改和时钟。但是，发现年龄和性别对手机的使用方式和设计偏好有影响，这表明需要关注老年人群中的不同群体。

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