【24h】

The Baldrige Criteria: Managing for Quality in Healthcare

机译:波德里奇准则:医疗质量管理

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摘要

This workshop/presentation will introduce attendees to the concepts and principals of the Malcolm Baldrige National Quality Award Program and how they can be used in a healthcare providing organization as a systematic approach to focusing the total entity on achieving the highest possible level of performance. Key to the presentation is the fact Baldrige criteria are not another set of standards, tools or techniques to be applied to achieve short-term performance goals. Comparison will be made to ISO 9000 and JCAHO. As an outcome, attendees should be able to initially determine if their organization is seriously focusing on quality in all aspects of its operations.
机译:该研讨会/演讲将向与会者介绍马尔科姆·鲍德里奇国家质量奖计划的概念和原理,以及如何在医疗保健提供组织中使用它们作为系统方法,使整个实体专注于实现最高水平的绩效。演示的关键是事实,鲍德里奇准则不是为实现短期绩效目标而应用的另一套标准,工具或技术。将与ISO 9000和JCAHO进行比较。结果,与会人员应该能够初步确定他们的组织是否在运营的各个方面都非常重视质量。

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