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首页> 外文会议>ASQ(American Society for Quality)'s 56th Annual Quality Congress May 20-22, 2002 Colorado Convention Center >LEADERSHIP AND STRATEGIC PLANNING: KEYS TO SUCCESS IN A CHANGING ENVIRONMENT
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LEADERSHIP AND STRATEGIC PLANNING: KEYS TO SUCCESS IN A CHANGING ENVIRONMENT

机译：领导力和战略规划：不断变化的环境中成功的关键

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This paper tells the story of how one educational service center learned to effectively respond to the complexity of the ever-changing environment of the American public education system. Transitioning beyond a "response" mode, discover how Hamilton County Educational Service Center (HCESC) is creating its own destiny through a dynamic leadership system and future-focused strategy. Using an innovative approach to organizational systems design, HCESC has evolved into an agile organization capable of rapid innovation and continual process improvement. Within this organizational design, the keys to success are many and varied. This paper details the keys to success of HCESC that enabled it to become and remain a high performing organization, one that exceeds customer expectations, is proactive in its influential ability, and demonstrates the power of innovation through a breakthrough approach to systems redesign.
机译：本文讲述了一个教育服务中心如何学会有效应对美国公共教育系统不断变化的环境的复杂性的故事。过渡到“响应”模式之外，发现汉密尔顿县教育服务中心（HCESC）如何通过动态的领导系统和面向未来的战略来创造自己的命运。 HCESC通过采用创新的方法来进行组织系统设计，已发展成为能够快速创新和不断改进流程的敏捷组织。在这种组织设计中，成功的关键是多种多样的。本文详细介绍了HCESC成功的关键，它使HCESC成为并保持了卓越的业绩，超越了客户的期望，积极主动地发挥了影响力，并通过突破性的系统重新设计方法展示了创新的力量。

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