首页> 外文会议>ASQC(American Society for Quality Control)'s 51st annual quality congress proceedings >Making Sure 'Empowered' Really is: Creating and Implementing the Service Teams Empowerment Program at Roberts Express
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Making Sure 'Empowered' Really is: Creating and Implementing the Service Teams Empowerment Program at Roberts Express

机译:确保“授权”确实是:在Roberts Express创建和实施服务团队授权计划

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摘要

After more than six years of developing self-directed work teams into a way of life, Roberts Express took a long, hard look at "empowerment" and what it brought to the organization. In the process, it learned some important lessons and created a program to take empowerment to the next level.
机译:在将自我领导的工作团队发展成为一种生活方式超过六年之后,Roberts Express对“授权”及其给组织带来的影响进行了长期而艰苦的考察。在此过程中,它吸取了一些重要的教训,并创建了一个程序,以将授权提升到新的水平。

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