Application of Knowledge Problem Patterns in Process Oriented Organizations

机译：知识问题模式在流程型组织中的应用

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This contribution introduces a method for the identification of knowledge problems in process-oriented organizations. On an operative level, knowledge problems occur when the generation, storage, transfer or application of knowledge is not in accordance with an organization's business goals. The introduced method represents an instrument for pointing organizations to such shortcomings and thereby opens up solution spaces for overcoming them. This contribution introduces a set of knowledge problem patterns and an accompanying process of applying them in organizations - both supported by empirical data generated in three conducted case studies. In doing that, this contribution provides new stimuli and insights for current research in the domain of business process oriented knowledge modeling and -audits.

机译：此文稿介绍了一种用于识别面向过程的组织中的知识问题的方法。在操作层面上，当知识的生成，存储，转移或应用与组织的业务目标不一致时，就会出现知识问题。引入的方法代表了一种将组织指出此类缺陷的工具，从而为克服这些缺陷开辟了解决方案空间。这项贡献介绍了一组知识问题模式以及在组织中应用它们的相应过程-均由三个案例研究中产生的经验数据支持。这样，这项贡献为面向业务流程的知识建模和审计领域中的当前研究提供了新的刺激和见解。

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来源
《Biennial Conference on Professional Knowledge Management; 20050410-13; Kaiserslautern(DE)》|2005年|P.259-268|共10页
会议地点 Kaiserslautern(DE)
作者
Markus Strohmaier; Stefanie N. Lindstaedt;
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作者单位

Know-Center Graz, Austria;

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会议组织
原文格式 PDF
正文语种 eng
中图分类管理技术与方法;计算技术、计算机技术;
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Application of Knowledge Problem Patterns in Process Oriented Organizations

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