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首页> 外文会议>Biennial Conference on Professional Knowledge Management; 20050410-13; Kaiserslautern(DE) >Facilitating Organisational Learning Through Causal Mapping Techniques in IS/IT Project Risk Management
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Facilitating Organisational Learning Through Causal Mapping Techniques in IS/IT Project Risk Management

机译：通过因果映射技术促进IS / IT项目风险管理中的组织学习

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摘要

Information System and Information Technology (IS/IT) development and implementation have become more difficult with the rapid introduction of new technology and the increasing complexity of the marketplace. IS/IT projects often encounter a range of problems that can be described as failure. Thus, learning from an analysis of past projects and from the issues contributing to failure is becoming a major stage in the risk management process. In IS/IT projects, it is common for groups of stakeholders to participate in planning and management. One important element in these activities is risk assessment, that is, the identification of potential risks and their interrelationships throughout the project lifecycle. The ability to visualise cause and effect risk networks and the capability for interactive network building and modification have the potential for individual and group risk identification, justification and prediction. In this paper we introduce Causal Mapping as a method of accomplishing this, and describe two experiments: one carried out with a group of masters-level students and a second with practitioners from a government organization who had experienced an IS/IT project failure. These two exploratory experiments have demonstrated the potential (and also some of the problems) of the approach in identifying problem areas in past projects, through the collaborative construction of cause and effect maps that allow project participants to visualise their perceptions.
机译：随着新技术的迅速引入和市场日益复杂，信息系统和信息技术（IS / IT）的开发和实施变得越来越困难。 IS / IT项目经常遇到一系列问题，这些问题可以描述为失败。因此，从对过去项目的分析和导致失败的问题中学习，已成为风险管理过程中的一个主要阶段。在IS / IT项目中，利益相关者群体通常参与计划和管理。这些活动中的一个重要元素是风险评估，即在整个项目生命周期中识别潜在风险及其相互关系。可视化因果风险网络的能力以及交互式网络构建和修改的能力具有对个人和群体风险进行识别，论证和预测的潜力。在本文中，我们介绍了因果映射作为实现此目的的方法，并描述了两个实验：一个是与一群硕士水平的学生一起进行的，另一个是与一个经历过IS / IT项目失败的政府组织的从业人员一起进行的。这两个探索性实验通过协同构建因果图来使项目参与者可视化他们的看法，从而证明了该方法在识别过去项目中的问题区域时的潜力（以及一些问题）。

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