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Electronic discussion group moderators' experiences with flame messages and implications for the design of a multi-modal adaptive content-sensitive filtering tool

机译:电子讨论组主持人对火焰消息的体验以及对多模式自适应内容敏感过滤工具设计的启示

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摘要

Flame messages pose a persistent and growing problem for discussion groups who rely on the Internet for their primary means of communication. Online communities maintaining public bulletin boards are especially susceptible to undesirable posts which can have a considerable effect on the membership and continuing discussion. Most such groups rely on a moderator or host to take appropriate action when flame messages appear. Filters applied to email headers have been partially successful identifying unwanted messages in electronic mailing lists. While message content provides a consistent determiner of what a message is about, not being able to predict the content of unwanted messages makes filtering on content difficult. The current study interviews list moderators to gain an understanding of current practices with respect to handling flame messages and their effect on continuing discussion. A filtering tool is proposed using a multi-modal filter technique and a prototype tested in the field. A panel of experts is used to evaluate the tool's interface.
机译:对于依赖互联网作为主要交流手段的讨论小组,烈焰消息构成了一个持续存在且日益严重的问题。维护公共公告板的在线社区特别容易受到不良职位的影响,这可能会对会员资格和持续讨论产生重大影响。当出现火焰消息时,大多数此类团体都依赖主持人或主持人采取适当的措施。应用于电子邮件标题的过滤器已经成功地部分识别了电子邮件列表中不需要的消息。虽然消息内容提供了关于消息内容的一致确定器,但是无法预测不需要的消息的内容使对内容进行筛选变得困难。当前的研究访谈列出了主持人,以了解有关处理火焰信息的当前做法及其对持续讨论的影响。提出了一种使用多模式滤波技术的滤波工具,并在现场进行了原型测试。专家小组用于评估工具的界面。

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