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Managing Change in State Departments of Transportation: Executive Summary and Research Agenda

机译:管理州交通运输部的变更:执行摘要和研究议程

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摘要

State Departments of Transportation (DOTs) in the 21st century are confronted with fast-paced growth and demands for change-demands created by calls for new transportation services and technologies, altered workforce composition, new stakeholder concerns, and a constantly changing political environment. To address these challenges, state DOTs have undertaken a range of initiatives such as strategic planning, restructuring, performance measurement, process engineering, and outsourcing. Less well-known, however, are fundamental management and organizational initiatives now taking place that go beyond the project development process to other aspects of organization and program activities.
机译:21世纪的州交通运输部(DOT)面临着快速增长的趋势,以及对变更需求的要求,这些需求来自对新运输服务和技术的呼吁,对劳动力构成的改变,对新的利益相关者的关注以及不断变化的政治环境。为了应对这些挑战,州DOT采取了一系列举措,例如战略规划,重组,绩效评估,过程工程和外包。然而,鲜为人知的是,目前正在进行的基本管理和组织计划已经超越了项目开发过程,再到组织和计划活动的其他方面。

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