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A study of user's acceptance and perception towards Campus Management System (CMS) using Technology Acceptance Model (TAM)

机译:使用技术接受模型(TAM)研究用户对校园管理系统(CMS)的接受和感知

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摘要

In today's world, administration and management of organizations, particularly educational institutions, has become a tedious and complex task. It requires careful planning, systematic approach and accurate control of administrative processes to attract the best students, produce the best results and project the best image. Coupled with tight competition from the industry, these institutions are increasingly seeking the help of information technology to improvise their facilities and maintain a competitive edge to their educational business. International Education College (INTEC) is one of the educational institutions which have been provided with the information system called Campus Management System (CMS). Nevertheless, this system seems to be tedious and is not user friendly to the user. Therefore, the researchers conducted this research which covers on three (3) objectives which are i) to identify the demographic criteria towards the user acceptance and perception of CMS, ii) to identify the demographic criteria towards satisfaction level on CMS and iii) to analyze and determine users' acceptance and perception factors that significantly describes the current usage of CMS. As for the research methodology, a model called Technology Acceptance Model (TAM) has been used while the questionnaire is also being constructed and distributed to the CMS user in order to get the best result for the study.
机译:在当今世界,组织(尤其是教育机构)的管理已经成为一项繁琐而复杂的任务。它需要仔细的计划,系统的方法和对行政程序的准确控制,以吸引最优秀的学生,产生最好的成绩并树立最好的形象。加上业界的激烈竞争,这些机构日益寻求信息技术的帮助,以改善其设施并保持其教育业务的竞争优势。国际教育学院(INTEC)是配备了称为校园管理系统(CMS)的信息系统的教育机构之一。然而,该系统似乎是乏味的并且对用户不是用户友好的。因此,研究人员进行了这项研究,涵盖了三(3)个目标,即:i)确定针对用户对CMS接受和感知的人口统计标准,ii)确定针对CMS满意度的人口统计标准,以及iii)进行分析并确定用户的接受程度和感知因素,这些因素会明显描述CMS的当前使用情况。至于研究方法,在构建问卷并将其分发给CMS用户的同时,使用了一种称为技术接受模型(TAM)的模型,以便获得最佳的研究结果。

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