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Aspects of Workers Satisfaction within the South African Construction Industry-Some Empirical Observations

机译：南非建筑业中工人满意度的方面-一些经验观察

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摘要

The construction industry is characterised by a lack of sustainable employment of its workers leading to a loss of knowledge capital and skills of senior workers and the failure to attract younger workers. Despite the existence of a range of intervention strategies used to assess the satisfaction derived by workers from various industries, little research has been undertaken to examine if these interventions can be applied to the South African Construction Industry. Thus the noted omission has been the motivation for this research project. The main aims of this paper are twofold; firstly, to identify the major variables affecting the relative aspects of work within the South African Construction Industry, secondly to compare how the satisfaction derived from work differs across the young and older workers. Through a survey of 65 South African workers within the Construction Industry, this study empirically refines and validates the 6 variables for measuring work satisfaction in the South African Construction. The study reports on the operational framework of the Relative Aspects of Worker Satisfaction Assessment Model (RAWSAM), which can be used to examine the levels of satisfaction factors relating to productivity. The findings indicate that the RAWSAM is reliable, valid and undimensional. This paper concludes by presenting the refined instrument which contributes to the productive intervention improvement tools and techniques as advocated within the literature and contributes to the organisation behaviour literature by validating the direct and indirect relations among the relative work aspects on productivity. The findings could be used to develop an improved quality of life model whose impact could be evaluated longitudinally in subsequent years.
机译：建筑业的特点是其工人缺乏可持续的就业机会，从而导致知识资本和高级工人技能的丧失以及无法吸引年轻工人。尽管存在一系列用于评估各行业工人满意度的干预策略，但很少进行研究来研究这些干预措施是否可以应用于南非建筑业。因此，明显的遗漏一直是该研究项目的动机。本文的主要目的是双重的。首先，确定影响南非建筑业工作相关方面的主要变量，其次，比较年轻人和年长工人的工作满意度如何不同。通过对65名南非建筑业工人的调查，本研究从经验上完善和验证了用于衡量南非建筑业工作满意度的6个变量。该研究报告了“工人满意度评估模型的相对方面”（RAWSAM）的运营框架，该框架可用于检查与生产率相关的满意度因素的水平。研究结果表明，RAWSAM是可靠，有效和无量纲的。本文的最后提出了一种改进的工具，该工具有助于文献中所倡导的生产性干预改进工具和技术，并通过验证生产力相关工作之间的直接和间接关系而有助于组织行为文献。这些发现可用于建立改善的生活质量模型，其影响可在随后几年中进行纵向评估。

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