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Teaching User Centered Conceptual Design Using Cross-Cultural Personas and Peer Reviews for a Large Cohort of Students

机译:使用跨文化角色和同行评审为大批学生教授以用户为中心的概念设计

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It is important that Software Engineering and Information Technology students learn techniques to conceive solutions that are centered on the users. Users are often from many different cultures; hence an awareness of cultural differences is an important concept for students to grasp. Particularly when class sizes are large, access to users that would allow the students to practice User-Centered design principles is not feasible. Different methodologies must be pursued to teach students the principles of design. This paper presents peer review and personas, archetypical users of an application, as techniques for teaching User-Centered conceptual design to a large cohort of students. We provided a persona from a set of six personas, each authored to represent two different cultures (Australian or Vietnamese), to 153 undergraduate students at an Australian university to conceive design solutions for the persona. Later, the students were exposed to all of the personas and then they peer reviewed each other's design artifacts. From the comments left by the students we conclude that the technique has met its learning objectives.
机译:软件工程和信息技术专业的学生学习以用户为中心的构思解决方案的技术很重要。用户通常来自许多不同的文化。因此,了解文化差异是学生要掌握的重要概念。尤其是在班级规模较大时,访问允许学生实践以用户为中心的设计原则的用户是不可行的。必须采用不同的方法来教学生设计原理。本文介绍了同行评议和角色,即应用程序的原型用户,作为向大量学生教授以用户为中心的概念设计的技术。我们为澳大利亚大学的153名本科生提供了一套来自六个角色的角色,每个角色代表两种不同的文化(澳大利亚或越南)。后来,学生们暴露于所有角色,然后他们同伴们互相评审了对方的设计作品。从学生留下的评论中,我们得出结论,该技术已达到其学习目标。

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