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E-GOVERNMENT AND CHANGES IN THE PUBLIC SECTOR: THE CASE OF GREECE

机译:电子政务与公共部门的变化:希腊的案例

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During the past few decades, many governments around the globe have orchestrated e-government projects in order to improve the way they operate and provide public services to citizens. Apart from the opportunities they open up, e-government projects bring about changes in the well-established practices of the public sector. This paper illustrates some of these changes by exploring a Greek e-government initiative. As the case illustrates, e-government requires an output orientation and business-like behavior from officials, enables constant electronic control, and leads to the standardization of official's knowledge. Drawing upon these changes, we propose a framework of the transformations that e-government brings about in the work roles, nature of work, forms of knowledge, modes of control, and source of accountability of officials.
机译:在过去的几十年中,全球许多政府都精心策划了电子政务项目,以改善其运作方式和向公民提供公共服务的方式。除了开放的机会外,电子政务项目还改变了公共部门公认的做法。本文通过探索希腊电子政务举措来说明其中的一些变化。如案例所示,电子政务要求官员提供输出导向和类似企业的行为,实现持续的电子控制,并导致官员知识的标准化。利用这些变化,我们提出了电子政务在工作角色,工作性质,知识形式,控制方式和官员问责来源方面带来的变革框架。

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