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RHETORIC OF ENROLLMENT AND ACTS OF RESISTANCE: INFORMATION TECHNOLOGY AS TEXT

机译:修辞和抵抗行为:以信息技术为文本

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摘要

The focus of this paper is resistance; it deals with the problem of taking for granted the success of the mobilization of power involved in representational practices. The paper describes the metaphor of the technology as text as proposed by social shaping of technology (SST) approaches and suggests how this metaphor can be applied to information systems. This is done by focusing on the discrepancies between rhetoric of enrollment to the use of technologies and the experience of actual usage, implying such discrepancies lead to, or are a result of, acts of resistance. Adopting a critical approach and employing some analytical tools developed by SST, it is argued that texts can be unpicked by active users. This is illustrated by a case study of a hospital information systems. The usefulness of the approach and tools are then assessed in discussion prior to a brief assessment of the paper in conclusion.
机译:本文的重点是抵抗力。它处理的问题是,将代表作法所涉及的权力调动成功视为理所当然。论文将技术的隐喻描述为文本,这是社会的技术塑造(SST)方法提出的,并提出了如何将该隐喻应用于信息系统。这是通过关注注册使用技术的言论与实际使用经验之间的差异来完成的,这意味着这种差异导致了抵制行为,或者是抵制行为的结果。有人认为采用关键方法并使用SST开发的一些分析工具,认为文本可能不会被活动用户挑选。医院信息系统的案例研究说明了这一点。然后,在对本文进行简短评估之前,在讨论中评估该方法和工具的有用性。

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