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Influence of impression management on interpersonal citizenship behavior: Leader-member exchange as a mediator

机译:印象管理对人际公民行为的影响:作为调解人的领导成员交流

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This paper formulates a framework postulating impression management (IM) as an antecedent of two complementary forms of interpersonal citizenship behavior (ICB), namely task-focused and person-focused. Employees who are motivated by impression management perform ICB to obtain desired rewards and avoid undesired outcomes. Even though ICBs are viewed as prosocial behavior not impression management, a process by which people control the impressions others form of them, plays an important role in interpersonal behavior. Since ICB is claimed to be more overt and visible than organizational citizenship behavior (OCB), the mediation of leader-member exchange may increase the likelihood of being more friendly and offering help among IM-oriented employees. This framework shows how impression management concerns may motivate ICB and addresses the consequences of citizenship in this context. Finally, a discussion on implications for future theory development is presented.
机译:本文提出了一个假设印象管理(IM)的框架,该框架是两种互补形式的人际公民行为(ICB)的前提,即以任务为中心和以人为中心。受印象管理激励的员工执行ICB可获得期望的奖励并避免了不良的结果。尽管ICB被视为亲社会行为而不是印象管理,但人们控制他人形成的印象的过程在人际行为中起着重要作用。由于据称ICB比组织公民行为(OCB)更为公开和可见,因此领导者与成员交流的调解可能会增加面向IM的员工之间更友好和提供帮助的可能性。该框架显示了印象管理方面的担忧如何激励ICB并在此背景下解决公民身份的后果。最后,讨论了对未来理论发展的影响。

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