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Culture and communication practices: A study of expatriate and local managers in Malaysian freight forwarding industry

机译:文化和交流实践:对马来西亚货运代理业中外籍和本地管理人员的研究

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摘要

Expatriates and local managers as proxies of their national culture are presumed to behave differently. An opposing body of evidence maintains that there is growing similarity engendered by education, experience and other organisational factors i.e. convergence hypothesis. This study examined these alternative hypotheses in the way expatriate and local managers in freight and shipping industry in Malaysia interact with their local employees. The evidence from 39 cases show mixed results. Some differences are observed but these are not major. The convergence or similarity hypothesis appears to have more support in this study than the dissimilarity theory.
机译:假定外籍人士和当地管理人员作为其民族文化的代理人,其行为会有所不同。有相反的证据表明,教育,经验和其他组织因素(即趋同假设)导致越来越多的相似性。这项研究以马来西亚货运和运输业的外籍人士和当地经理与当地雇员互动的方式研究了这些替代假设。来自39个案例的证据表明结果参差不齐。观察到一些差异,但是这些差异并不大。收敛性或相似性假设在本研究中似乎比差异性理论有更多的支持。

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