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Mobile text entry challenges among low-income users in a developing country

机译:发展中国家低收入用户中的移动文本输入挑战

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This paper presents results of a survey that explored the challenges low-income mobile users of Dhaka, Bangladesh (N = 131) face in mobile text entry. Results revealed that all users use the Bengali language at some capacity to compose text, yet many (are forced to) write with the Roman alphabet. Both feature phone and smartphone users feel that the existing text entry techniques are difficult to learn and use. The fact that some knowledge of the English language is necessary, even to use many popular Bengali text entry techniques, frustrates them as it compromises their entry speed and accuracy. Results also suggest that mobile phones and mobile text entry are more popular among younger and educated users. Further, smartphone users spend more time and engage in more text entry episodes than feature phone users.
机译:本文提供了一项调查的结果,该调查探讨了孟加拉国达卡(N = 131)的低收入移动用户在移动文本输入中所面临的挑战。结果显示,所有用户都以某种能力使用孟加拉语来撰写文本,但是许多(被迫)用罗马字母书写。功能手机和智能手机用户都认为现有的文本输入技术很难学习和使用。即使使用许多流行的孟加拉语文本输入技术,也需要一些英语知识,这一事实使他们感到沮丧,因为这会损害其输入速度和准确性。结果还表明,手机和手机文本输入在年轻和受过教育的用户中更受欢迎。此外,与功能手机用户相比,智能手机用户花费更多的时间并参与更多的文本输入情节。

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