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首页> 外文会议>International Conference on E-Government: Towards Electronic Democracy(TCGOV 2005); 20050302-04; Bolzano(IT) >e-Citizen: Why Waiting for the Governments?
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e-Citizen: Why Waiting for the Governments?

机译：电子公民：为什么要等待政府？

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摘要

The State of the Art in Electronic Government is the delivering of public services to the Citizen by means of integrated web portals, comprising the public agencies in the different levels of government, aiming to hide from the final user the complexity of the State bureaucracy. Ideally, these portals should be designed according to the mental patterns of the individuals, with their navigation oriented by the life events, and not by the logic of bureaucracy. Besides, the services to be provided must match both the Citizen's and the State's interests. Considering that many e-Government portals do not follow these principles, this article proposes an inversion in the policy of access to public services. By breaking paradigms, it presents the organized society as the drive engine behind the construction of integrated portals, with contents and shape to match citizen's interests, rather than waiting for the government action.
机译：电子政府的最新技术是通过集成的门户网站向公民提供公共服务，该门户网站包括各级政府的公共机构，旨在向最终用户隐藏国家官僚机构的复杂性。理想情况下，应根据个人的心理模式来设计这些门户，其导航应以生活事件为导向，而不是以官僚主义的逻辑为导向。此外，要提供的服务必须符合公民和国家的利益。考虑到许多电子政务门户网站不遵循这些原则，因此本文提出了对公共服务访问政策的颠倒。通过突破范式，它呈现出有组织的社会作为构建集成门户背后的驱动引擎，其内容和形状符合公民的利益，而不是等待政府的行动。

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