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Business Transformation - Lessons Learnt for Successful Change

机译：业务转型-成功变革的经验教训

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摘要

Much has been written about the fact that most transformation efforts disappoint. This paper addresses factors that should be taken into consideration in planning and implementing transformation programs to ensure success. In 2009, St Barbara commenced a transformation program to address issues of chronic poor quarterly operational performance; financial pressure caused by the unreliable operational performance; and an inability to develop business plans with integrity and to reliably deliver on the plans. As a result of a number of years of disappointing operational performance, St Barbara's culture was not conducive to business success. This paper uses lessons learnt during St Barbara's transformation program to highlight key characteristics of change programs that can generate significant sustainable benefits. While there were many benefits from the transformation program, the most significant impacts of St Barbara's program have been transformation of the company's culture and capability of people as business leaders; the establishment of a business systems framework to guide the design and development of systems; and developing support functions, for example centralised procurement and supply chain, business improvement and technical services.
机译：关于大多数转型努力令人失望的事实，已有很多报道。本文讨论了在规划和实施转型计划以确保成功时应考虑的因素。 2009年，圣芭芭拉（St Barbara）启动了一项转型计划，以解决长期运营业绩不佳的季度问题。运营业绩不可靠造成的财务压力；并且无法完整地制定业务计划并无法可靠地交付计划。由于多年来令人失望的运营业绩，圣芭芭拉的文化不利于企业取得成功。本文利用在圣芭芭拉（St Barbara）转型计划中汲取的经验教训来强调可以产生重大可持续收益的变更计划的关键特征。尽管转型计划带来了很多好处，但圣芭芭拉计划的最重要影响是改变了公司的文化和企业领导者的能力。建立业务系统框架以指导系统的设计和开发；开发支持功能，例如集中采购和供应链，业务改进和技术服务。

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  • 来源
  • 会议地点 Melbourne(AU)
  • 作者

    G Campbell-Cowan;

  • 作者单位

    Chief Financial Officer, St Barbara Limited, Level 10,432 St Kilda Road, Melbourne Vic 3000;

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  • 原文格式 PDF
  • 正文语种 eng
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