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首页> 外文会议>International Symposium on Human Factors in Telecommunication; 20031201-20031204; Berlin; DE >Quality of Experience in real-time person- person communication - User based QoS expressed in technical network QoS terms
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Quality of Experience in real-time person- person communication - User based QoS expressed in technical network QoS terms

机译：实时人与人通信的体验质量-以技术网络QoS术语表示的基于用户的QoS

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摘要

There are many network and terminal characteristics that may interfere with real-time person-to-person communication services and that may result in a negative user perception of the service without fully understanding the reasons for apparent problems. This paper analyses what reduces the quality in new packet switched networks and identifies 'delay' and 'packet loss' as the important quality parameters for real-time communication. It shows how the technical QoS (Quality of Service) parameters of delay and packet loss can be expressed as a measure of QoE (Quality of Experience) by using a guideline derivation approach for expressing results from user-based laboratory experiments.
机译：存在许多网络和终端特性，这些特性可能会干扰实时的人对人通信服务，并且可能导致用户对该服务的负面看法，而没有完全理解明显问题的原因。本文分析了降低新分组交换网络质量的因素，并将“延迟”和“分组丢失”确定为实时通信的重要质量参数。它显示了如何通过使用准则推导方法来表达基于用户的实验室实验的结果，将延迟和数据包丢失的技术QoS（服务质量）参数表达为QoE（体验质量）的量度。

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