Experimental comparison of two help systems for Microsoft Excel according to usability criteria

机译：根据可用性标准对Microsoft Excel的两个帮助系统进行实验比较

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This contribution describes an experimental investigation comparing two Help systems for Microsoft Excel, firstly Microsoft's built-in Help system, and secondly an online Help system newly developed by atsolute. Although both Help systems structure the help topics hierarchically, they differ in the manner in which the information is presented. The experimental comparison described here analyses which type of representation used in the help systems best meets the criteria of usability.

机译：该文稿描述了一项实验性调查，将两个Microsoft Excel帮助系统进行了比较，首先是Microsoft的内置帮助系统，其次是atsolute新开发的在线帮助系统。尽管这两个帮助系统都按层次结构组织了帮助主题，但是它们在显示信息的方式上有所不同。这里描述的实验比较分析了帮助系统中使用的哪种表示形式最符合可用性标准。

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来源
《International Symposium on Human Factors in Telecommunication; 20031201-20031204; Berlin; DE》|2003年|P.241-247|共7页
会议地点 Berlin(DE);Berlin(DE)
作者
Anke Weidlich;
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作者单位

Fraunhofer-Institute for Telecommunications -Heinrich-Hertz-Institut (HHI), Einsteinufer 37, 10587 Berlin, Germany;

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会议组织
原文格式 PDF
正文语种 eng
中图分类无线电设备、电信设备;
关键词
excel; help systems; hierarchically structured information; usability; usability-testing;

机译：excel;帮助系统;层次结构信息;可用性;可用性测试;

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Experimental comparison of two help systems for Microsoft Excel according to usability criteria

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