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首页> 外文会议>International Symposium on Human Factors in Telecommunication; 20031201-20031204; Berlin; DE >Bringing benefits to the disadvantaged by providing flexibility for all
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Bringing benefits to the disadvantaged by providing flexibility for all

机译：通过为所有人提供灵活性为弱势群体带来好处

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摘要

At the 18th HFT Symposium ETSI reported work on a Universal Communications Identifier (UCI) that addressed some basic human needs including: 1. control of personal communications; 2. choice of how to communicate; 3. support for achieving personal communication goals. These needs are, in some form, requirements that everyone who wishes to communicate shares. Every aspect of the design of UCI, was intended to be of value to all users and therefore UCI can be considered as an example of "Design for All". Despite this universal approach, many people saw highly mobile professionals with a heavy communication load as the most likely users. Organizations pursuing UCI (and equivalents) are targeting these users. As work on UCI progressed it was seen that the Design for All approach resulted in significant opportunities for UCI to help those at the other end of the communications usage spectrum. Those most often experiencing difficulties are elderly people, people with disabilities and the very young. Before UCI emerges as a service, the eEurope funded ETSI Specialist Task Force STF230 used face-to-face interviews and widely distributed questionnaires to help to identify communications barriers that elderly people, people with disabilities and the very young experience. Some of these barriers and ways that they are currently overcome are reported. Suggestions have been made as to how UCI can help elderly people, people with disabilities and the very young overcome these barriers and improve their communications experience.
机译：在第18届HFT研讨会上，ETSI报告了有关通用通信标识符（UCI）的工作，该标识符满足了一些人类的基本需求，包括：1.控制个人通信； 2.选择沟通方式； 3.支持实现个人沟通目标。这些需求以某种形式要求所有希望交流的人共享。 UCI设计的每个方面都旨在对所有用户有价值，因此UCI可以视为“全民设计”的一个示例。尽管采用了这种通用方法，但许多人还是将移动负荷大，通信负担重的专业人员视为最有可能的用户。追求UCI（及同等标准）的组织正在针对这些用户。随着关于UCI的工作的进展，可以看到“全民设计”方法为UCI带来了巨大的机会，可以帮助通信使用范围另一端的人们。最常遇到困难的是老年人，残疾人和非常年轻的人。在UCI成为服务之前，由eEurope资助的ETSI专家工作队STF230使用面对面的采访和广泛分发的问卷调查来帮助确定老年人，残疾人和非常年轻的人的沟通障碍。报告了其中一些障碍和目前克服的方法。已经提出了有关UCI如何帮助老年人，残疾人和年轻人克服这些障碍并改善其交流经验的建议。

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