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Human-Software Agent Negotiations:An Experimental Study

机译:人机代理协商:实验研究

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Negotiation is a powerful mechanism for facilitating effective economic exchanges. Electronic negotiations allow participants to negotiate online and use analytical support tools in making their decisions. Software agents offer the possibility of automating negotiation process using these tools. This paper aims at investigating the prospects of agent-to-human negotiations in B2C contexts using experiments with human subjects. Various types of agents have been configured and paired up with human counterparts for negotiating product sale. The paper discusses the results obtained both in terms of objective, as well as subjective measures.
机译:谈判是促进有效经济交流的有力机制。电子谈判使参与者可以在线进行谈判并使用分析支持工具来做出决定。软件代理提供了使用这些工具自动化协商过程的可能性。本文旨在通过对人类受试者的实验来研究B2C环境下代理人之间的谈判前景。已经配置了各种类型的代理,并将其与人类对应代理配对以协商产品销售。本文讨论了在客观和主观措施方面获得的结果。

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