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USER REQUIREMENTS FOR INFORMATION TECHNOLOGY TO SUPPORT ALTERNATIVE TRANSPORTATION IN THE NATIONAL PARKS

机译:用户对信息技术的支持,以支持国家公园中的替代运输

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Because of crowding, overuse, and pollution, the National Park Service is conducting a major effort to develop alternative forms of transportation in the national parks. A new generation of busses and trams will provide features that motivate visitors to leave their private automobiles in favor of public transportation. One such feature might be an interactive computer-based information system that would provide riders with various kinds of interpretive and visit planning information. A series of surveys and focus groups explored visitors' motivations and expectations when visiting Yellowstone National Park. They also documented the features and the kinds of information visitors would like to have available during a trip through the park using an alternative vehicle system. These studies culminated in the functional design of a prototype visit enhancement system. This paper presents the results and implications of these user requirements studies.
机译:由于拥挤,过度使用和污染,国家公园管理局(National Park Service)正在进行重大努力,以开发国家公园中的其他交通方式。新一代的公共汽车和有轨电车将提供各种功能,以激励游客离开私家车,转而使用公共交通工具。这样的功能之一可能是基于计算机的交互式信息系统,该系统将为骑手提供各种类型的解说和参观计划信息。一系列调查和焦点小组探讨了访问黄石国家公园时游客的动机和期望。他们还记录了游客希望使用替代车辆系统在公园旅行期间获得的功能和信息的种类。这些研究最终达到了原型访问增强系统的功能设计。本文介绍了这些用户需求研究的结果和启示。

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