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首页> 外文会议>Annual meeting of the Decision Sciences Institute >REAL-TIME SCHEDULE ADJUSTMENT DECISIONS: A CASE STUDY
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REAL-TIME SCHEDULE ADJUSTMENT DECISIONS: A CASE STUDY

机译：实时时间表调整决定：案例研究

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This case study deals with the real-time work schedule adjustment decision and investigates the association of managerial experience, workforce mix, and information accuracy with managers’ adjustment decisions. We designed an experiment that involved service managers from a McDonald’s franchise. The study found that junior managers’ decisions were as effective as those of senior managers, and managers of a store with a higher proportion of part-time staff could make slightly higher profits, particularly when capacity shortages occurred. Finally, to achieve the majority of the benefits from schedule adjustments, it is sufficient to search for information that correctly identifies the direction of demand changes.
机译：该案例研究处理了实时工作计划调整决策，并研究了管理经验，员工队伍和信息准确性与经理调整决策之间的关系。我们设计了一个涉及麦当劳专营权的服务经理的实验。研究发现，初级经理的决策与高级经理的决策一样有效，而且兼职人员比例较高的商店的经理可以赚取更高的利润，特别是在产能不足的情况下。最后，要获得时间表调整带来的大部分收益，搜索正确识别需求变化方向的信息就足够了。

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