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Strategic Management and Performance of Humanitarian Systems: Some Patterns from the Study of Two NGOs

机译:人道主义系统的战略管理和绩效:两个非政府组织研究的一些模式

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The importance of Nonprofit organizations' activities is widely recognized and their popularity is growing; yet, there is a heated debate on their performance. Little effort has been made to attribute this performance to decisions and actions of a larger "organizational system" that encompasses - in addition to "nonprofit organizations" - "donor agencies", and different communities of "beneficiaries or clients". Based on an empirical study of two large organizational systems engaged in struggle against poverty, and using the literatures on strategic management, organizational theories, and nonprofit organizations, we propose the structure of such an "organizational system" and, propose a dynamic integrative model that explains performance in this context through 4Cs; i.e.,Comprehension, Contemplation, Composition, and Conciliation. We discuss implications of our model, propositions and future researches directions.
机译:非营利组织活动的重要性已得到广泛认可,并且其受欢迎程度正在增长;然而,关于它们的性能存在激烈的争论。几乎没有做出任何努力将这种表现归因于更大的“组织系统”的决策和行动,该组织除了“非营利组织”之外还包括“捐助机构”以及“受益人或客户”的不同社区。基于对两个与贫困作斗争的大型组织系统的经验研究,并使用有关战略管理,组织理论和非营利组织的文献,我们提出了这种“组织系统”的结构,并提出了一种动态整合模型,通过4C解释在这种情况下的绩效;即,理解,沉思,组成和和解。我们讨论了模型的含义,命题和未来的研究方向。

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