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Invigorating Collaborative Governance and Networks for Effective Public-voluntary and Community Sector Partnership (P-VCSP) Working for Public Service Delivery in the East of England

机译:振兴协作治理和网络,以实现有效的公共-自愿和社区部门合作(P-VCSP),为英格兰东部的公共服务提供服务

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While highlighting the inadequacies of the hierarchical and bureaucratic approaches to public service delivery and in leveraging transformational citizen-engineered outcomes, this paper proposes collaborative governance, networks and partnership working as robust alternatives to hierarchies and the markets. This paper widens our understanding, responds to a knowledge gap and argues that the emergence of collaborative governance, effective networks and partnership working has presented compelling mechanisms for tackling complex problems which often span beyond the scope of any single organisation. It posits that the often challenging and interwoven nature of complex problems like homelessness makes it difficult for any organisation working alone to adequately resolve them. This paper also argues that collaborative governance, networks and partnership working are extensions of the NPM paradigm and new tools for effective Public Policy and public service delivery. It then proposes a Tripartite Network approach in exploring these tools as this would unleash the opportunity for service users and the partnering organisations to co-design and co-produce services. It argues that service user involvement will ensure service responsiveness, joint ownership, sustainability, user-driven value creation and the effective delivery of transformational, cutting edge outcomes for deprived vulnerable people.
机译:在强调公共服务提供的分层和官僚主义方法的不足之处以及利用由公民设计的变革性成果的同时,本文提出了协作式治理,网络和伙伴关系,可以作为分层结构和市场的有力替代方案。本文扩大了我们的理解,弥补了知识上的空白,并指出协作治理,有效网络和伙伴关系工作的出现为解决复杂问题提供了令人信服的机制,这些问题通常超出任何单个组织的范围。它认为,诸如无家可归之类的复杂问题通常具有挑战性和相互交织的性质,这使得任何单独工作的组织都难以充分解决这些问题。本文还认为,协作治理,网络和伙伴关系工作是NPM范式的扩展,是有效公共政策和公共服务交付的新工具。然后,它提出了一种三方网络方法来探索这些工具,因为这将释放服务用户和合作组织共同设计和共同生产服务的机会。它认为,服务用户的参与将确保被剥夺的弱势群体的服务响应能力,共同所有权,可持续性,用户驱动的价值创造以及有效交付转型的前沿成果。

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