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首页> 外文会议>Human Factors and Ergonomics Society annual meeting >Improving the Management of Interruption through the Working Awareness Interruption Tool: WAIT
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Improving the Management of Interruption through the Working Awareness Interruption Tool: WAIT

机译：通过工作意识中断工具WAIT改善中断管理

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Interruptions in time-critical, dynamic and collaborative environments, such as Air Traffic Control (ATC),can provide valuable, task-relevant information. However, they also negatively impact task performance bydistracting the operator from on-going tasks and consuming "attention resources". It is hypothesized thatoperators in these environments could better manage when interruptions occur if there were indications ofthe availability of a collaborator and the priority of an interruption. The Working Awareness InterruptionTool (WAIT) is being developed to support more efficient and appropriate interruption timing in thecontext of complex, real-time, distributed, human operator interactions. Prototypes for application inoperational ATC displays are presented as well as techniques used to develop the design requirements.Feedback on the initial prototypes was solicited through a Participatory Design (PD) interview process withair traffic controllers. The implications of the findings for the feasibility of an interruption awareness tool inreal ATC environments are discussed.
机译：在时间紧迫，动态和协作环境（例如空中交通管制（ATC）， 可以提供有价值的，与任务相关的信息。但是，它们也会通过以下方式对任务性能产生负面影响 使操作员分心于正在进行的任务并消耗“注意力资源”。假设 如果有迹象表明，这些环境中的操作员可以更好地管理何时发生中断 合作者的可用性和中断的优先级。工作意识中断 正在开发工具（WAIT），以支持 复杂，实时，分布式，人机交互的环境。适用于的原型 展示了可操作的ATC显示屏以及用于制定设计要求的技术。 通过参与式设计（PD）采访过程征集了对初始原型的反馈， 空中交通管制员。研究结果对中止意识工具可行性的影响 讨论了实际的ATC环境。

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