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Influence of Cultural, Organizational and Automation Factors on Human-Automation Trust: A Case Study of Auto-GCAS Engineers and Developmental History

机译：文化，组织和自动化因素对人类自动化信任的影响：以Auto-GCAS工程师和发展历史为例

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This paper examines the influence of cultural, organizational and automation capability upon human trust in, and reliance on, automation in the context of an extended case study of the US Air Force Automatic Ground Collisions Avoidance System (Auto-GCAS). The paper focuses on the analyses of the system's developmental history and the perspectives of engineers involved in its development. Key findings indicate that the success of the system was a result of the innovative solutions developed; and a strong alignment between the engineering and experimental test pilot cultures. The findings suggest that the Auto-GCAS system was designed and tested in such a way as to promote effective trust calibration. A summary of the foundational lessons about how trust is influenced by cultural and organizational factors, implications of this research for adding to the body of knowledge on human-automation trust, and future research avenues, are also discussed.
机译：本文在美国空军自动地面防撞系统（Auto-GCAS）的扩展案例研究中，考察了文化，组织和自动化能力对人类信任和依赖自动化的影响。本文着重分析系统的发展历史以及参与系统开发的工程师的观点。主要发现表明，该系统的成功是开发创新解决方案的结果;并在工程和实验测试领航者文化之间建立强烈的一致性。研究结果表明，Auto-GCAS系统的设计和测试可以促进有效的信任度校准。还讨论了有关文化和组织因素如何影响信任的基础课程，本研究对增加人类自动化信任的知识体系的意义以及未来的研究途径的总结。

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