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IT Consumerization's Impact on Enterprise IT

机译:IT消费化对企业IT的影响

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More and more organizations are allowing employees to use their consumer devices (e.g., smartphones and tablets) and applications (e.g., Dropbox, Skype, GoogleDocs) at work. This trend is called IT consumerization (Harris et al. 2012). While IT consumerization promises numerous positive benefits including innovation, productivity and employee satisfaction (Harris et al. 2012), IT consumerization is a paradigm shift for enterprise IT. Historically, IT departments have procured, developed, tested and supported the organization's technology. This research investigates how IT consumerization is impacting IT department practices by reporting on a research project involving three case studies of organizations that have embraced IT consumerization. Using punctuated equilibrium as our theoretical framework, this research shows that IT consumerization has impacted enterprise IT's strategies, values, structures, and control systems.
机译:越来越多的组织允许员工在工作中使用其消费类设备(例如智能手机和平板电脑)和应用程序(例如Dropbox,Skype,GoogleDocs)。这种趋势称为IT消费化(Harris等,2012)。尽管IT消费化有望带来许多积极的收益,包括创新,生产力和员工满意度(Harris等,2012),但IT消费化是企业IT的范式转变。从历史上看,IT部门一直在采购,开发,测试和支持组织的技术。这项研究报告了一个研究项目,该研究涉及三个已经接受IT消费化的组织的案例研究,从而调查了IT消费化如何影响IT部门的实践。使用标点均衡作为我们的理论框架,这项研究表明IT消费化已经影响了企业IT的策略,价值,结构和控制系统。

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