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Digital and Social Media in Pro Sports: Analysis of the 2013 UEFA Top Four

机译:职业体育中的数字和社交媒体:2013年欧洲足联四强分析

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摘要

Just like other businesses, so do professional sports teams use multi-functional Web sites and other online vehicles to connect to their audiences providing news, match day information, player statistics, and shopping opportunities among others. However, with the rapidly grown popularity of social media and mobile computing, the service expectations and functional requirements for digital online presence and interaction have also changed. We studied the characteristics of the 2013 UEFA top four football teams' online appearance, that is, the mix of official team Web sites and their social media and mobile applications. By building on past studies that had explored professional team Web sites by using the TEDS framework for information artifact evaluation, this investigation replicated the same 'human agent-centric' approach, but also included in the study the teams' social media and mobile channels. The results suggest that the official websites of the 2013 top-four UEFA teams have slightly improved over time. However, the official team Web sites have lost importance relative to social media and mobile channels.
机译:就像其他公司一样,专业运动队也使用多功能网站和其他在线媒介与观众建立联系,从而提供新闻,比赛日信息,球员统计数据和购物机会等。但是,随着社交媒体和移动计算的迅速普及,数字在线状态和交互的服务期望和功能要求也发生了变化。我们研究了2013年UEFA排名前四的足球队在线出现的特征,即官方球队网站及其社交媒体和移动应用程序的组合。通过使用TEDS框架进行信息工件评估来探索专业团队网站的以往研究,该研究复制了相同的“以人为主体”的方法,但该研究还包括团队的社交媒体和移动渠道。结果表明,随着时间的推移,2013年欧洲联盟四强球队的官方网站已略有改善。但是,官方团队网站相对于社交媒体和移动渠道已经失去了重要性。

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