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首页> 外文会议>IFIP TC 13 International Conference on Human-Computer Interaction >Deploying Robots in a Production Environment: A Study on Temporal Transitions of Workers' Experiences
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Deploying Robots in a Production Environment: A Study on Temporal Transitions of Workers' Experiences

机译：在生产环境中部署机器人：工人经验的时间转变研究

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摘要

Understanding a worker's perspective when introducing robots at humans' workplaces is crucial to improve human-robot interaction in production environments. Taking a temporal perspective on workers' experiences with robots, we explored expectations and general attitudes as well as actual feelings and reflections regarding the deployment of robots in a semiconductor factory. To evoke reports on workers' experiences, we applied a narrative interview technique with 10 workers. To characterize the temporal transition of workers' experiences, we distinguished between three phases in the deployment process: expectations before the deployment of the robots, familiarization with the robots, and experienced consequences of working with the robots. We present characteristic experiences of each phase and describe how these experiences change over time regarding the perceived functional value of the robots, work organization, feelings, social environment, and attitudes. Overall, our research contributes leverage points towards a more positive experience of workers when deploying robots in a factory.
机译：在工作场所引入机器人时，了解工人的观点对于改善生产环境中的人机交互至关重要。从工人对机器人的体验的时间观点出发，我们探索了关于在半导体工厂中部署机器人的期望和一般态度，以及实际感受和反思。为了唤起有关工人经历的报告，我们采用了10名工人的叙述性访谈技术。为了表征工人体验的时间变化，我们在部署过程中分为三个阶段：部署机器人之前的期望，熟悉机器人的经历以及使用机器人工作的经历带来的后果。我们介绍每个阶段的特色经验，并描述这些经验如何随着时间的推移而变化，这些变化涉及到机器人的感知功能价值，工作组织，感觉，社交环境和态度。总体而言，我们的研究为在工厂中部署机器人时为工人提供更积极的体验提供了杠杆作用点。

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