With the rapid development of the urban rail transit and the growth of demand, the problem of passenger stranding on platform occurs in some heavy-load stations frequently, which jeopardizes the service level and puts the passengers at risk. To address this problem, the stranded passengers on platform were classified. Then the factors influencing passengers stranding were analyzed from the perspectives of the passenger, the station, and the lines, respectively. Moreover, the quantitative relations between the number of stranded passengers and the influence factors were derived from the data, which were collected by field survey at four stations of the Beijing subway during peak hours.
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