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首页> 外文会议>Annual Hawaii International Conference on System Sciences >Trajectory of IT Artifacts in Live Routines: Organizing Project-Based Workforce in Professional Services through Enterprise Systems
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Trajectory of IT Artifacts in Live Routines: Organizing Project-Based Workforce in Professional Services through Enterprise Systems

机译：日常活动中的IT工件轨迹：通过企业系统在专业服务中组织基于项目的员工

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摘要

Professional services organizations are under the same pressures to streamline their operations and increase efficiency as industrial organizations. One way of making the operations more efficient and leveraging a global workforce is to use enterprise systems for HR and project personnel management. However, it seems that the process-oriented nature of enterprise systems is better suited for manufacturing than knowledge based operations. We use an interpretative longitudinal case to show how the organization and its systems evolve from quite rigid control oriented unified process model into a more flexible coordinated support system. Drawing on the theories of IT artifacts and routines (e.g. Pentland and Feldman, 2008) we argue that professional services organizations should pay more attention to the trajectory of IT artifacts and organizational routines over time. Our contribution is to demonstrate how IT artifacts evolve over time to accommodate to the local needs of users.
机译：专业服务组织与工业组织一样，在简化运营和提高效率方面承受着同样的压力。使运营更高效并利用全球劳动力的一种方法是使用企业系统进行人力资源和项目人员管理。但是，与基于知识的操作相比，企业系统的面向过程的特性似乎更适合于制造。我们使用一个解释性的纵向案例来说明组织及其系统如何从十分严格的面向控制的统一过程模型演变为更灵活的协作支持系统。借鉴IT工件和例程的理论（例如Pentland和Feldman，2008年），我们认为专业服务组织应该随着时间的推移更加关注IT工件和组织例程的轨迹。我们的贡献是证明IT工件如何随着时间的发展而发展，以适应用户的本地需求。

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