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Emotional intelligence, technology strategy and firm's non-financial performance

机译:情商情报,技术战略和公司的非财务表现

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It is necessary to understand, communicate and assimilate technology strategy with business strategies to increase the performance of a business. The literature also supports that successful organisations should adopt emotionally intelligent strategies to reach competitive advantage and sustainable growth. The main objective of the study is to investigate how technology strategy, with the emotional intelligence, affects non-financial performance factors of an organisation, and to investigate whether emotional intelligence moderates the direct relationship between technology strategy and non-financial performance factors of the firm. Accordingly, authors propose a conceptual model, which demonstrates the moderating role of emotional intelligence in the relationship between technology strategy and non-financial performance factors of the firm. Based on a pilot study, we have considered internal business process and stakeholder satisfaction as non-financial performance factors. Based on the extensive literature review, this study develops three hypotheses to support the arguments; technology strategy positively influences non-financial performance factors of the firm, emotional intelligence positively influences non-financial performance factors of the firm, and emotional intelligence moderates the relationship between technology strategy and non-financial performance factors of the firm. Data were collected from 7 organisations listed under the Colombo stock exchange for the pilot study. Multiple linear regression is used to analyze data. The conclusions and practical implications of this study suggest how emotional intelligence can play a moderating role between strategic management of technology and non-financial performance factors which leads to organisational performance.
机译:有必要了解,通过业务策略理解,沟通和吸收技术战略,以增加业务的绩效。该文献还支持成功的组织应采取情绪智能战略,以达到竞争优势和可持续增长。该研究的主要目标是调查技术战略与情商影响组织的非财务业绩因素,并调查情绪智能是否会使技术战略与公司非财务业绩因素之间的直接关系。因此,作者提出了一种概念模型,这表明情绪智能在技术战略与公司非财务性能因素之间的关系中的调节作用。基于试点研究,我们认为内部业务流程和利益相关者满意为非财务绩效因素。基于广泛的文献综述,本研究开发了三个假设来支持争论;科技战略对公司的非财务业绩因素产生积极影响,情绪智力积极影响公司的非财务业绩因素,情绪智能促进公司技术战略与非财务业绩因素的关系。从Colombo证券交易所为试点研究中列出的7个组织收集了数据。多个线性回归用于分析数据。本研究的结论和实践意义表明情绪智力如何在技术和非财务业绩因素的战略管理之间发挥调节作用,从而导致组织绩效。

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