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Just follow the suit! Trust in human-robot interactions during card game playing

机译:随随便便!信任打牌过程中的人机交互

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Robots are currently being developed to enter our lives and interact with us in different tasks. For humans to be able to have a positive experience of interaction with such robots, they need to trust them to some degree. In this paper, we present the development and evaluation of a social robot that was created to play a card game with humans, playing the role of a partner and opponent. This type of activity is especially important, since our target group is elderly people - a population that often suffers from social isolation. Moreover, the card game scenario can lead to the development of interesting trust dynamics during the interaction, in which the human that partners with the robot needs to trust it in order to succeed and win the game. The design of the robot's behavior and game dynamics was inspired in previous user-centered design studies in which elderly people played the same game. Our evaluation results show that the levels of trust differ according to the previous knowledge that players have of their partners. Thus, humans seem to significantly increase their trust level towards a robot they already know, whilst maintaining the same level of trust in a human that they also previously knew. Henceforth, this paper shows that trust is a multifaceted construct that develops differently for humans and robots.
机译:目前正在开发机器人,以进入我们的生活并在不同的任务中与我们互动。为了使人类能够拥有与此类机器人互动的积极体验,他们需要在某种程度上信任他们。在本文中,我们介绍了一种社交机器人的开发和评估,该社交机器人的创建是为了与人类玩纸牌游戏,扮演伙伴和对手的角色。这种活动尤其重要,因为我们的目标人群是老年人-经常遭受社会隔离的人口。而且,纸牌游戏场景可以导致交互过程中有趣的信任动态的发展,在这种动态交互中,与机器人合作的人需要信任它才能成功并赢得游戏。机器人的行为和游戏动力学设计是从以前的以用户为中心的设计研究中得到启发的,在该研究中,老年人玩同样的游戏。我们的评估结果表明,信任程度根据玩家对合作伙伴的先前了解而有所不同。因此,人类似乎大大提高了对他们已经知道的机器人的信任度,同时又保持了对他们先前也知道的人类的信任度。从此以后,本文表明信任是一个多方面的结构,其对于人类和机器人的发展有所不同。

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